Effective March 30, 2020, ALL PURCHASES ARE FINAL.
NO REFUNDS. NO EXCHANGES. NO RETURNS.
Note: Please be mindful that clothing size vary by brand, style, and manufacturer. There is no universal sizing. If you need approximate sizing information regarding any one item, please contact us directly if the information is not listed in the interested item’s description.
All merchandise is thoroughly inspected for damage immediately prior to shipping. In the unlikely event your merchandise is received damaged, pictures will be required before a STORE CREDIT is issued. Claims of damage must be reported within 2 days of receipt of package to - firstname.lastname@example.org
If the shipping container is damaged, you will be instructed to contact the carrier for all damage claims. All packages are insured and trackable.
Original shipping cost is non-refundable. NO EXCEPTIONS.
USPS will be our sole carrier until further notice.
Occasionally, we may carry items clearly marked as Factory Seconds. These items may contain some minor fault of manufacture, but they do not affect the function of the items. Factory Seconds are Final Sale items and cannot be returned, exchanged, or refunded under any circumstances. Rest assured, Factory Second(s) items are brand new.
ClayViz Fashion Boutique is not responsible for lost or stolen packages. Claims must be addressed with the carrier as we cannot be responsible for packages outside of our control. You have the option to add signature confirmation to any package during checkout.